System for Collecting and Resolving Passenger Security Fee Discrepancies

Considering the Civil Aviation Organization’s need to collect passenger security fees from travel agencies as per Section A, a system is being developed for verifying collections and reviewing discrepancies. The stakeholders of this system are as follows: 

  • Civil Aviation Organization as the system owner 
  • Airlines as the payment processors 
  • Airlines as the discrepancy adjudicators
 

    Product Features:

  • Ability for vendors to declare passenger security fee payments via web service
  • View transactions conducted by stakeholders
  • Compatible with all PSPs (Payment Service Providers) with allocation methods
  • Identification of passenger security fees from airlines’ CRS (Computer Reservation System)
  • Discrepancy reconciliation among three sources (DCS CRS, OTA)
  • Online payment capability in case of discrepancies
  • Ability to file disputes and receive support